Refund Policy

Last Updated: 02/01/2026

At Growth Nexus, we aim to provide professional and transparent services.

Advance Payment

A 50% advance payment is required before starting any project.

Refund Eligibility

If the project has not yet started, the client is eligible for a full refund.
Once work has started, only a partial refund may be issued depending on the amount of work completed.

Non-Refundable Situations

Refunds will not be provided if:

Project milestones have been completed
Final delivery has been approved
Delays occur due to lack of client communication or missing materials

Cancellation Policy

Clients may request cancellation before work begins for a full refund. After project initiation, refund decisions will be evaluated fairly based on completed work.

Processing Time

Approved refunds are processed within 7–10 business days.